Customer Feedback Summary

• The staff is described as professional and the facility is immaculate.
• Patients appreciate the respectful treatment of elderly family members, which helps keep them calm during visits.
• Dr. Kim is highly commended for his expertise and ability to diagnose and address complex dental issues quickly, providing significant relief to patients.
• Dr. Lee and his assistant receive accolades for being kind, gentle, and ensuring a pain-free experience.
• The clinic is praised for being child-friendly, offering engaging and interactive experiences for young patients.

• A patient reported a horrendous experience due to the receptionist arriving late and requiring documentation not previously requested, resulting in an uncomfortable situation.

Overall Recommendations

Feedback suggests that this dental practice is highly recommended for its professional staff, expert diagnosis, and positive patient interactions. However, some improvements in administrative processes could enhance the overall experience.