Customer Feedback Summary

• Some customers appreciated the friendly and efficient service provided by the dentist and staff.
• Feedback suggests that appointments were handled quickly and easily, especially for new patients unfamiliar with the process.
• Dr. Fez received praise for her thoroughness and ability to explain dental issues and treatment options clearly.
• Same-day appointments were available, which was a positive point for some customers.

• Several customers expressed dissatisfaction with the professionalism of the front desk staff, citing issues with appointment scheduling and communication.
• There were concerns about incorrect diagnoses, with one customer mentioning being advised to unnecessarily remove all teeth.
• Some feedback indicated a lack of trust in the dental advice provided, with customers seeking second opinions elsewhere.

Overall Recommendations

While many customers had positive experiences with the dental care and staff professionalism, there are notable concerns regarding appointment handling and diagnostic accuracy. Potential visitors are advised to verify treatment recommendations and confirm appointments to ensure a satisfactory experience.