Orangecrest Family Dental: Customer Feedback

• Professionalism and Care: Customers have mentioned that Dr. Sheida and her team, including her assistant and Mildred, are caring, compassionate, and patient. They are appreciated for their professionalism, gentle approach, and knowledge.

• Welcoming Atmosphere: Feedback suggests that the office has a beautiful, clean, and calming atmosphere. The staff, including Lucy at the front office, are noted for being welcoming and helpful.

• Highly Recommended: Many customers highly recommend Orangecrest Family Dental to family and friends, stating they would not go anywhere else for dental care.

• Scheduling Issues: Customers have mentioned difficulties with scheduling, particularly for dental braces. Initially promised flexibility turned into limited availability, causing inconvenience, especially for those attending college.

• Billing Concerns: Feedback suggests that there have been issues with billing, where customers felt they were charged more than expected. There were instances where payment records were not initially checked, leading to unnecessary stress.

• New Dentist Experience: Some customers reported a positive change with a new dentist named Catherine, who provided a more comfortable experience during teeth cleaning compared to previous visits.

Overall Impression

Orangecrest Family Dental is praised for its excellent care and professional staff, though some customers have faced challenges with scheduling and billing. Ensuring clear communication and record-keeping could enhance the overall customer experience.